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Warranty Policy



Products purchased from Cellbay are genuine products supplied
through authorized distribution channels
and are covered by
manufacturer warranty provided by the brand, not by Cellbay.


Warranty Coverage


  • Apple iPhone and iPad devices include up to two (2) years
    warranty
    , depending on the product and official distribution
    terms

  • Other products and brands are covered by their respective
    manufacturer warranty
    , which may vary by brand and product


The warranty covers manufacturing defects in materials or
workmanship
under normal usage conditions.


Warranty Period


  • iPhone and iPad: up to 24 months from the date of purchase

  • Other products: according to the manufacturer’s warranty terms


What the Warranty Covers


The warranty covers:


  • Manufacturing defects

  • Hardware malfunction under normal use

  • Technical failures not caused by external damage


What the Warranty Does Not Cover


The warranty does not cover:


  • Physical or accidental damage

  • Liquid damage

  • Unauthorized repairs or modifications

  • Damage caused by misuse or improper handling

  • Normal wear and tear


Warranty Service


If a product develops a defect during the warranty period, customers
may contact Cellbay support for guidance.


Warranty service will be provided through:


  • Authorized service centers

  • Official brand channels


Warranty Verification


Customers must provide the original purchase invoice to verify
warranty eligibility.




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