At Cellbay, we aim to provide secure, flexible, and convenient payment methods for all customers across Jordan.

Accepted Payment Methods

We currently accept:

Credit & Debit Cards (Visa, Mastercard, Maestro)
Cash on Delivery (when available)
Bank installment programs through approved partner banks
In-store payments at our retail locations
Online secure payments through trusted payment gateways
Installment Payments

Selected products may be eligible for installment plans through approved Jordanian banks and financing partners. Installment eligibility, duration, and terms depend on the customer’s bank approval and applicable conditions.

Payment Confirmation

Orders will only be processed after successful payment authorization and verification. In some cases, additional verification may be requested to prevent fraudulent transactions.

Pricing & Currency

All prices displayed on the website are in Jordanian Dinars (JOD) and include applicable taxes unless stated otherwise.

Order Cancellation

Cellbay reserves the right to cancel any order in cases including but not limited to:

Payment authorization failure
Incorrect pricing or product information
Suspected fraudulent activity
Product unavailability

If a payment has already been processed for a canceled order, the customer will receive a refund according to the Refund Policy.

Secure Transactions

We use secure payment technologies and encrypted checkout systems to help protect customer payment information during online transactions.

Contact Information

For payment-related inquiries, customers may contact:

Phone: (+962) 6582 9292
Email: info@cellbay.jo
Address: 7th Circle, Shuhadaa Al-Haram Al-Ibrahimi St., Amman, Jordan